Public Courses

FREE TALK | Effective Interpersonal Communication at Work (2 PMI® PDUs)

FREE TALK | Effective Interpersonal Communication at Work (2 PMI® PDUs)

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[FREE TALK] Interpersonal Skills Sharing:

Effective Interpersonal Communication at Work

(2 PMI® PDUs)


Roslan Effendi | Industry leader with more than 28 years of work experience in various MNCs & GLCs

Workshop Logistics:

Date: 28 September 2022 (Wed)

Time: 8:30pm to 10:30pm

🌟 Joining link will be emailed to REGISTERED PARTICIPANT a day before the session.


Workshop Synopsis (Abstract)

Interpersonal communication is the process of sharing both ideas and emotions verbally and nonverbally with another person. It allows us to interact with and understand others in our personal and professional lives. In the workplace, leaders or managers often look for employees with strong interpersonal skills who will collaborate and communicate well with their colleagues.

While all interpersonal skills can benefit people in the workplace, interpersonal communication is key to working as a team and reaching shared goals. They include:

  1. Verbal communication
  2. Active listening
  3. Nonverbal communication
  4. Empathy
  5. Conflict resolution
  6. Teamwork

This 2-hour online workshop shares about how individuals and leaders can develop interpersonal skills by practicing good communication and setting goals for improvement.

Program objectives

  1. Understand the meaning and function of effective interpersonal communication at work
  2. Discuss the benefit and challenges faced
  3. Learn how to improve interpersonal skills
  4. Understanding 4 personality types and how to deal with the differences

Program Flow

8:15pm – 8:30pm: Registration and welcome notes

8:30pm – 9:00pm: Definition and function of interpersonal communication at work 9:00pm – 9:30pm: Effective communication skills

9:30pm – 10:00pm: Benefit and challenges faced at work

10:00pm – 10:15pm: 4 type of personalities and how to deal with differences

10:15pm – 10:30pm: Question and Answer

Presenters Bio

Roslan Effendi

  • Master of Business Administration
  • Majoring in Marketing & International Business
  • Graduate School of Mgt, Putra Business School, University Putra Malaysia

Roslan Effendi is an experienced business operation leader across Asia Pacific in diverse competitive business. He has over 30 years of extensive working experience in as a leader in sales operation, strategic management, business development, business communication, retail development, creative thinking, lean management, habits of effective people, negotiation skill, public speaking, value based approach and office management.

His excellent communication skill, highly engaging, pragmatic approach, great people skill, superior public speaking skill and motivational style has been his greatest asset to effectively engage participants in the learning process.

He has held various of managerial positions in diverse competitive industries namely High Technology Manufacturing, Automotive Component Manufacturing, Industrial Application product & services, Heavy Industry Equipment OEM, Logistic & Haulage Industry, Vehicle Tire Manufacturing, Sales & Distribution of Trucks, Bus, Engines, Cars within Southeast Asia market, Aero Composite Manufacturing for BOEING & AIRBUS.